Chaser and Kolleno take different routes to better collections. Chaser's strength is UK credit reporting, with a Companies House-linked score for insolvency risk and monitoring alerts, on published pricing from $259 a month. Kolleno is an AI-forward, all-in-one platform: an AI collections agent predicts payment likelihood and scores credit, with reconciliation built in, billed per user from $650 a month for larger turnover.
Choose Chaser for UK credit risk on an SMB budget. Choose Kolleno if you want AI-driven collections, payments and reconciliation in one platform and can absorb per-user pricing.
Chaser vs Kolleno at a glance
Here is how Chaser and Kolleno stack up across the nine criteria. Detail and sources follow below.
| Criteria | Chaser | Kolleno |
|---|---|---|
| Best for | UK teams that want credit risk and insolvency monitoring alongside collections | Mid-market and larger finance teams wanting AI collections and reconciliation in one platform |
| Invoice chasing & reminders | Reminder sequences and a chasing inbox, now a standard feature across most tools | Automated reminders and a collections inbox |
| Approach to AI | Mostly rule-based automation; AI-assisted message suggestions, with intelligence concentrated in credit-risk scoring rather than collections | One of the most AI-forward tools: an AI collections agent and copilot that predict payment likelihood, flag at-risk accounts, score credit dynamically and help reconcile |
| Enforcement (late fees & interest) | Limited; no built-in automatic late fees or interest | Orchestrates collections but stops short of charging automatic late fees |
| Credit control & risk | Standout: UK credit checks and a Companies House-linked score estimating insolvency risk over 12 months, with monitoring alerts | AI-driven dynamic credit scoring and at-risk detection |
| Payments & collection | Payment portal and pay-now links | Customizable payment portal, multiple methods, auto-reconciliation |
| Integrations | Native Xero, QuickBooks, Sage and others | Xero, QuickBooks, Sage Intacct, NetSuite, SAP, Oracle |
| Reviews & ratings | Capterra 4.9 (~45); few Trustpilot reviews so that score is not a reliable signal | G2 4.9 (~98), Capterra 4.9 |
| Pricing (from) | $259/mo (Compact) | $650 per user / month (BusinessPay) |
How we compared them
We scored both tools on the same nine criteria: who they are best for, invoice chasing and reminders, approach to AI, enforcement (automatic late fees and interest), credit control and risk, payments and collection, integrations, verified reviews and ratings, and pricing. Ratings are drawn from G2, Capterra, Trustpilot and the Xero and QuickBooks app stores; pricing is taken from each vendor’s public pricing as of June 9, 2026. We do not take payment for placement.
Approach to AI
AI is moving fast in accounts receivable. Here is how each tool actually uses it inside the product today, not just in marketing.
Chaser
Mostly rule-based automation; AI-assisted message suggestions, with intelligence concentrated in credit-risk scoring rather than collections
Kolleno
One of the most AI-forward tools: an AI collections agent and copilot that predict payment likelihood, flag at-risk accounts, score credit dynamically and help reconcile
The two tools in depth
Chaser: Reminder-led credit control with UK credit reporting
Chaser is a long-standing credit-control tool. Its reminder sequences are capable, but automated chasing is now a default feature in most AR tools, so it is no longer the differentiator. Where Chaser genuinely stands out is UK credit reporting: it links to Companies House data to score how likely a customer is to become insolvent in the next 12 months and alerts you when risk changes.
Strengths
- UK credit checks with a Companies House-linked insolvency risk score
- Debtor monitoring and risk alerts
- Native integrations across Xero, QuickBooks and Sage
- Optional managed-service add-on (Care) for done-for-you collections
Watch-outs
- Chasing is no longer a differentiator; most tools now do it
- No built-in automatic late fees or interest
- Paid plans start high at $259 a month
- Notes can be added to individual invoices but not to a customer as a whole
- Very few Trustpilot reviews, so Trustpilot is not a meaningful quality signal
| Plan | Monthly price | Includes |
|---|---|---|
| Compact | $259/mo | Total annual revenue under $5M. 4 users, 30 follow-up templates, 4 automated workflows |
| Core | $779/mo | Under $13M. Unlimited users, unlimited templates and workflows, multi-entity |
| Complete | $1,169/mo | Under $120M. Adds dedicated account manager, priority support, assisted onboarding, receivables forecast |
| Custom | Quote | For revenue above the Complete tier |
| Care | from $447/mo | Managed add-on alongside your Chaser software: payment follow-ups, phone calls, inbox management, AI-driven optimisations |
Kolleno: AI-forward all-in-one receivables, payments and reconciliation
Kolleno brings receivables, payments and reconciliation into one AI-forward platform. Its AI collections agent and copilot predict payment likelihood, surface at-risk accounts and assist with reconciliation. It is a natural fit for a mid-market team that wants everything under one roof, though it sits at the premium end on price and is billed per user.
Strengths
- Genuinely AI-forward: collections agent, payment prediction, dynamic credit scoring
- All-in-one receivables, payments and reconciliation
- Strong integrations from Xero up to NetSuite, SAP and Oracle
- Highly rated on G2 (4.9)
Watch-outs
- Premium, per-user pricing from $650 a user each month
- Can be hard to learn for non-specialists
- Requests for more customisable reporting
- Oriented to larger turnover bands ($1M+)
| Plan | Monthly price | Includes |
|---|---|---|
| BusinessPay | $650/user/mo | For >$1M turnover. Xero, QuickBooks, Sage Intacct, payment portal, collections inbox |
| Business Plus | $1,245/user/mo | For >$10M. Adds auto-reconciliation, invoice dashboard, customer portfolios, reporting, workflow automation, AI agent support |
| Enterprise | Custom / user | For >$100M. NetSuite, SAP, Oracle plus human agent support |
| Enterprise Plus | Custom | For $1Bn turnover. Custom ERP, 24/7 support, dedicated CSM |
Pricing compared
All prices are monthly and current as of June 9, 2026. Always confirm the latest with each vendor.
| Tool | Starting price | Billing model |
|---|---|---|
| Chaser | $259/mo (Compact) | Published monthly |
| Kolleno | $650 per user / month (BusinessPay) | Per user, per month |
Chaser pricing in detail
| Plan | Monthly price | Includes |
|---|---|---|
| Compact | $259/mo | Total annual revenue under $5M. 4 users, 30 follow-up templates, 4 automated workflows |
| Core | $779/mo | Under $13M. Unlimited users, unlimited templates and workflows, multi-entity |
| Complete | $1,169/mo | Under $120M. Adds dedicated account manager, priority support, assisted onboarding, receivables forecast |
| Custom | Quote | For revenue above the Complete tier |
| Care | from $447/mo | Managed add-on alongside your Chaser software: payment follow-ups, phone calls, inbox management, AI-driven optimisations |
Kolleno pricing in detail
| Plan | Monthly price | Includes |
|---|---|---|
| BusinessPay | $650/user/mo | For >$1M turnover. Xero, QuickBooks, Sage Intacct, payment portal, collections inbox |
| Business Plus | $1,245/user/mo | For >$10M. Adds auto-reconciliation, invoice dashboard, customer portfolios, reporting, workflow automation, AI agent support |
| Enterprise | Custom / user | For >$100M. NetSuite, SAP, Oracle plus human agent support |
| Enterprise Plus | Custom | For $1Bn turnover. Custom ERP, 24/7 support, dedicated CSM |
Which should you choose?
Smaller UK teams will prefer Chaser for credit risk and a lower, published price. Mid-market teams wanting AI collections and reconciliation in one place will prefer Kolleno, accepting per-user pricing from $650 a month. Both chase invoices well, so the decision rests on credit risk versus AI breadth, and on budget.
Frequently asked questions
Is Chaser or Kolleno better?
Neither is better outright. Chaser is stronger for UK credit risk on a smaller budget; Kolleno is stronger for AI-driven, all-in-one collections at the mid-market.
How much do Chaser and Kolleno cost?
Chaser is $259/mo (Compact). Kolleno is $650 per user / month (BusinessPay). All figures are monthly; confirm the latest with each vendor.
Do Chaser and Kolleno integrate with Xero and QuickBooks?
Chaser: Native Xero, QuickBooks, Sage and others. Kolleno: Xero, QuickBooks, Sage Intacct, NetSuite, SAP, Oracle. Confirm your exact ledger is supported before committing.
How do Chaser and Kolleno use AI?
Chaser: Mostly rule-based automation; AI-assisted message suggestions, with intelligence concentrated in credit-risk scoring rather than collections. Kolleno: One of the most AI-forward tools: an AI collections agent and copilot that predict payment likelihood, flag at-risk accounts, score credit dynamically and help reconcile.
Which is better for a small business, Chaser or Kolleno?
Chaser publishes pricing from $259 a month, while Kolleno is billed per user from $650 a month and aimed at $1M-plus turnover. For a small business, Chaser is usually the more affordable choice.
Last updated June 9, 2026. Independent comparison; pricing and ratings from public sources and subject to change.