Biller Genie is worth it for a US business on QuickBooks where card and ACH payments are the real workload, and that wants surcharging, dual pricing and a payment portal in the same tool as its reminders. Capterra and G2 list plans from $24.95 a month, and the plan most often reported is $49.95 a month plus 0.50% of invoices collected. Biller Genie now hides its current prices, so you must request a quote.
It is harder to justify for a business that collects a high value each month, because the reported price grows with the money collected. It is also hard to justify if you want different reminder timing for different customers, an SMS channel, or a late fee before day 30.
In short
- Price: from $24.95 a month on Capterra and G2. The plan most often reported is $49.95 a month plus 0.50% of invoices collected. Current prices are hidden, so request a quote.
- Rating: 4.8 from 27 reviews on Capterra, 3.0 on G2, 2.33 from 3 on the US Xero App Store and 3.1 from 9 on Trustpilot.
- Trial: Capterra lists a free trial. Biller Genie does not publish the length.
- Main limits: one reminder schedule for every customer, no published SMS channel, a late fee that starts at 30 days past due, and fewer features for Xero users.
- Alternative: Paidnice from $69 a month, priced by invoice volume.
Is Biller Genie worth it? The short verdict
Biller Genie is a US accounts receivable tool built around payments. It connects to QuickBooks Online, QuickBooks Desktop and Xero, and it handles surcharging and dual pricing at checkout. It raised a $22 million Series B led by Radian Capital in January 2026 (Biller Genie blog).
The question is fit. The table shows when the price makes sense and when it does not.
| Biller Genie is worth it if | Biller Genie is harder to justify if |
|---|---|
| Card and ACH acceptance is your main receivables problem | You collect a high value each month and do not want a percentage on top of the fee |
| You want surcharging or dual pricing handled at checkout | You want different reminder timing for different customers |
| You still run QuickBooks Desktop | You want SMS reminders |
| You want customers to request payment plans in a portal | You are on Xero and need batch reconciliation, refund sync or multi-currency |
What does Biller Genie cost?
Biller Genie does not print a price. Its pricing page asks you to book a 15-minute call. The figures below come from software listing sites.
| Source | Price | What it covers |
|---|---|---|
| Capterra | From $24.95 a month, flat rate | Starting plan, free trial available |
| G2 | From $24.95 a month | Starting plan |
| Last reported plan | $49.95 a month plus 0.50% of invoices collected | The plan most often quoted by third-party listings |
| Biller Genie pricing page | Not published | Book a call for a quote |
On the reported $49.95 plan, a business that collects $20,000 in a month pays $149.95. At $50,000 collected, it pays $299.95.
Biller Genie hides its current prices, so request a quote and ask for the order form and processing agreement in writing before the demo ends. A Capterra reviewer reports extra fees for ACH processing and paper notices. Card processing costs sit outside these figures.
What do you get for the money?
Biller Genie puts reminders and payments in one tool. Its strongest part is the payment side.
- Card and ACH payments. Named gateways include USAePay, Maverick, Sola, Authorize.Net and Elavon, with PayPal as an alternative (Biller Genie integrations page).
- Surcharging and dual pricing. Surcharges go up to 3%, or 2% in Colorado. Dual pricing has no popup, no caps and no state restrictions (Biller Genie help center).
- Reminders by email and paper mail. Both channels run on one schedule that you set for the account.
- Late fees. A Late Fee Manager add-on, with a per-customer switch to charge or waive the next fee.
- Payment plans. The customer requests a plan in the portal and you approve or reject it.
- Accounting sync. QuickBooks Online, QuickBooks Desktop and Xero. A Capterra reviewer writes: "I like the way Biller Genie communicates with QuickBooks."
What do Biller Genie’s users say?
Biller Genie’s ratings differ a lot from one site to the next.
| Site | Rating | Reviews |
|---|---|---|
| Capterra | 4.8 | 27 |
| GetApp | 4.8 | 27 |
| G2 | 3.0 | Small base |
| Xero App Store (US) | 2.33 | 3 |
| Trustpilot | 3.1 | 9 |
Capterra has 22 five-star reviews out of 27. The most recent Capterra review, at 4.0, says invoices were sent to customers before they were ready. On the Xero App Store, two of the three reviews give 1 star and one gives 5 stars for a Xero connection that works in both directions.
What are Biller Genie’s limits?
Biller Genie’s own help center states these limits. Check each one against how you collect before you buy.
- One reminder schedule for every customer. Reminder timing is set globally in Customer Defaults and cannot vary per customer (Biller Genie help center, per-customer overrides).
- No published SMS channel. The help center lists email and paper mail as the reminder channels (Biller Genie help center, per-customer overrides).
- Late fees start at 30 days past due. An invoice is not late until it is 30 days past due, and fees then repeat every 30 days. The article does not say whether the fee is flat or a percentage (Biller Genie help center, setting up late fees).
- Fewer features on Xero. Automatic batch reconciliation is not available for Xero merchants, refund sync to Xero is on the roadmap, and multi-currency is not available for Xero (Biller Genie help center, using Xero).
- Technology fees are all or nothing. The setting applies to every customer or none. Surcharging is not allowed in Connecticut, Maine, Massachusetts and Oklahoma (Biller Genie help center, technology fees overview).
- Bulk changes have no undo. "Save and Apply to Existing Customers" overwrites each customer’s own settings, and the help center says there is no undo (Biller Genie help center, per-customer overrides).
Is Biller Genie worth it for a small business?
For a small US business with many card or ACH payments on QuickBooks, yes. The reported $49.95 plan is $599.40 a year before the percentage, and the payment tools can save time at every checkout.
For a small business that mostly needs reminders, often not. The reported percentage grows with the money you collect, so a good month costs more. Start with the reminders in QuickBooks or Xero, and move to a paid tool when chasing takes real time each week.
What are the alternatives to Biller Genie?
These tools publish a price and suit a business that finds Biller Genie’s percentage or single reminder schedule a poor fit.
1. Paidnice
Best for a Xero or QuickBooks Online business that wants a late fee or interest policy for each customer group, priced by invoice volume.
Entry cost: $69 a month on Essentials for up to 150 invoices a month (£49, A$99 or NZ$109 excluding GST). Pro starts at $99 a month with unlimited users. No contract.
Rated: 5.0 from 83 reviews on the Xero App Store.
Limitation: below the Custom plan it connects only to Xero and QuickBooks Online, and it does not support desktop ledgers such as Sage 50 or QuickBooks Desktop.
2. AR Collect
Best for a QuickBooks business that wants reminders, statements and a payment portal at a flat price.
Entry cost: $39.95 a month for up to 500 open invoices on QuickBooks Online, or $49.95 on QuickBooks Desktop.
Rated: 4.0 from 2 reviews on G2.
3. Chaser
Best for a business that wants email, SMS, letters and calls in one tool, with credit checks.
Entry cost: $259 a month for US revenue under $5m.
Rated: 4.98 from 374 reviews on the Xero App Store.
For a full comparison, see the best Biller Genie alternatives and AR Collect vs Biller Genie.
Common questions
Is Biller Genie worth it?
Biller Genie is worth it for a US business on QuickBooks where card and ACH payments are the main workload. Capterra and G2 list plans from $24.95 a month, and the plan most often reported is $49.95 a month plus 0.50% of invoices collected. It is harder to justify if you collect a high value each month or want reminder timing per customer.
How much does Biller Genie cost?
Capterra and G2 list plans from $24.95 a month. The plan most often reported is $49.95 a month plus 0.50% of invoices collected. Biller Genie hides its current prices, so request a quote.
Does Biller Genie have a free trial?
Capterra lists a free trial for Biller Genie. Biller Genie does not publish the trial length, so ask when you book the call.
What are the downsides of Biller Genie?
Biller Genie’s help center lists these limits: one reminder schedule for every customer, email and paper mail as the only listed channels, and late fees that start at 30 days past due. Xero users do not get batch reconciliation, refund sync or multi-currency.
How is Biller Genie rated?
Biller Genie has 4.8 from 27 reviews on Capterra and GetApp, 3.0 on G2, 2.33 from 3 reviews on the US Xero App Store and 3.1 from 9 reviews on Trustpilot.
What is a cheaper alternative to Biller Genie?
AR Collect costs $39.95 a month for up to 500 open invoices on QuickBooks Online. Paidnice costs $69 a month for up to 150 invoices a month, priced by invoice volume, with a late fee or interest policy for each customer group.
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