Quadient AR is a good fit for a mid-market or enterprise B2B finance team that runs NetSuite, Sage Intacct, SAP or Acumatica and wants collections, cash application, credit management and payment predictions in one product. It was called YayPay until Quadient renamed it after buying it in 2020. Quadient publishes no price; the most cited signal is a starting price of about $500 a month on Capterra.
In short
- Name: Quadient AR, YayPay, Quadient Accounts Receivable by YayPay and Quadient AR Automation are one product.
- Price: quote only. Third-party signals start at about $500 a month, with implementation reported at $5,000 to $15,000.
- Ratings: 4.4 on G2, 4.5 on Capterra, 4.2 on Gartner Peer Insights and 8.7 out of 10 on TrustRadius.
- Main limits: no split of one invoice into installments, one shared AR mailbox, and no late fee or interest feature found.
- Alternative: Paidnice connects to NetSuite, Business Central and other cloud ERPs on its Custom plan, from $999 a month, quoted for your setup.
Is Quadient AR worth it? The short verdict
Quadient AR is worth it for a finance team with a large invoice volume, several people in accounts receivable and a supported ERP. G2 reviewers come mostly from companies with 51 to 1,000 employees, and Capterra describes the buyers as midmarket to enterprise B2B businesses. Quadient says over 2,100 finance teams use it.
| Quadient AR is worth it if | Quadient AR is harder to justify if |
|---|---|
| You run NetSuite, Sage Intacct, SAP, Acumatica or Sage X3 | You are a small business with one person chasing invoices |
| Cash application takes a large part of your AR team’s week | You need a published price before you take a demo |
| You want credit applications and credit limits in the AR tool | You want late fees or interest raised from the AR tool |
| You want payment date predictions to rank the collections queue | You offer customers installments on single invoices |
Is Quadient AR the same as YayPay?
Yes. Quadient AR is the product that was sold as YayPay, and Quadient calls the change a rebrand, not a product change. The names you see on review sites and old documents all point to the same platform.
| Date | Name | What happened |
|---|---|---|
| 2015 | YayPay | Founded in New York by Anthony Venus and Eugene Vyborov |
| Jul 29, 2020 | YayPay, a Quadient company | Quadient announced it had bought YayPay for over €17 million in cash, for about 87% of the company |
| Nov 7, 2022 | Quadient Accounts Receivable by YayPay | First rename, as Quadient folded YayPay into its product line |
| Later | Quadient Accounts Receivable, then Quadient AR | Current name; the product page also says "AR Automation" |
The old names survive on review sites. G2 lists "Quadient AR Automation by YayPay", Capterra lists "Quadient Accounts Receivable by YayPay", and TrustRadius keeps a YayPay URL. Quadient says yaypay.com now redirects to its AR product page and that old login bookmarks may stop working. Some online summaries date the acquisition to 2022, which is the year of the first rename.
What does Quadient AR cost?
Quadient AR is quote only, and no source shows that YayPay ever published a price. Quadient’s AR page offers a free demo and says cost varies with business size. It has no pricing page: quadient.com/en-us/ar-automation/pricing returns a 404.
| Price signal | Figure | Source |
|---|---|---|
| Starting price | About $500 a month, priced per feature on invoice volume | Capterra listing; repeated by ERP Research |
| Entry estimate | About $500 a month (about $6,000 a year) for one user, fit for 500+ invoices a month | PricingNow, last reported Mar 2026 |
| 1 to 10 users | $500 to $2,000 a month | itqlick, last reported Feb 2026 |
| 100+ users | $5,000 to $20,000+ a month | itqlick, last reported Feb 2026 |
| Implementation | $5,000 to $15,000 setup, plus $2,000 to $10,000 for customization | itqlick, last reported Feb 2026 |
| Year one, 10 users | $11,000 to $39,000+ | itqlick, last reported Feb 2026 |
| Free trial | None found | Quadient AR page; ERP Research |
All figures are third-party estimates, not Quadient prices. Quadient quotes on invoice volume and the modules you choose, so we found no source that prices Quadient AR by invoice band. Ask the quote to separate the subscription, implementation, payment processing and renewal terms.
Payment processing is a separate cost. Quadient AR takes ACH, card and wire payments through integrated processors (REPAY and APS Payments are listed), and Flywire for international payments. No source we found publishes those processing rates.
What do you get for the money?
Quadient AR covers the whole receivables cycle from invoice delivery to cash application. The modules below are listed on Quadient’s AR page and in its help center.
- Collections workflows. A rules engine triggers emails, tasks, calls and payment-method changes from customer events (balance thresholds, credit limit use, score changes) and invoice events (due dates, partial payments, disputes, broken promises to pay).
- Customer portal and payments. A self-service portal with statements, autopay and recurring payments, plus ACH, card and wire.
- Cash application. A dedicated module matches payments to invoices using remittance data.
- Credit management. Credit application forms, scorecards, credit limits and credit inquiries.
- Disputes. A dispute module with its own workflow events.
- Payment predictions. Machine learning forecasts each invoice’s payment date. Quadient claims up to 94% forecasting accuracy.
- AI cash dashboard. Released in June 2026, it shows AP and AR working capital together, with a chat assistant.
Quadient’s headline results, a 34% average DSO reduction and a 403% ROI over three years, are vendor-reported. The ROI figure comes from a Forrester Total Economic Impact study that Quadient commissioned.
Which ERPs does Quadient AR connect to?
Quadient AR lists NetSuite, SAP, Sage Intacct, Acumatica, Microsoft Dynamics, QuickBooks and Xero. It says it offers "prebuilt connectors where possible" and tailors the implementation otherwise, without saying which connector is which.
| ERP | Listed? | Connector, per Quadient’s pages |
|---|---|---|
| NetSuite | Yes | Prebuilt; payments sync back to NetSuite, and notes and credit limits can upload |
| Microsoft Dynamics 365 Business Central | Not named | "Microsoft Dynamics" logo only; confirm the edition in the demo |
| Microsoft Dynamics 365 Finance | Not named | Same as Business Central |
| SAP (including Business One) | Yes | Not stated; Quadient builds or tailors it during implementation |
| Sage Intacct, Sage 300, Sage X3 | Yes | Sage Intacct has its own integration page |
| Acumatica | Yes | Not stated |
| Oracle E-Business Suite, Infor, Workday, IFS | Named in the integrations FAQ | Tailored during implementation |
Cash application can push matched payments to the ERP automatically only for NetSuite and Sage Intacct, and that setting is off by default. For other ERPs, check how matched payments reach the ledger before you sign. Our guide to whether to pick a SuiteApp or an external AR app covers the NetSuite side.
How do G2, Capterra and Gartner rate it?
Quadient AR scores between 4.2 and 4.5 out of 5 on G2, Capterra and Gartner, and 8.7 out of 10 on TrustRadius. Each site has its own reviewer pool and review dates, so the scores differ.
| Site | Score | Reviews or ratings | Note |
|---|---|---|---|
| G2 | 4.4 / 5 | 155 | Search snippet; G2 blocked a direct check |
| Capterra | 4.5 / 5 | 33 | Ease of use 4.7, customer service 4.6, value 4.4 |
| Gartner Peer Insights | 4.2 / 5 | 79 | Search snippet; service and support 4.0, the lowest of its four scores |
| TrustRadius | 8.7 / 10 | 19 | Search snippet |
Gartner’s reviewers rate support at 4.0, while Capterra’s rate customer service at 4.6. Many of the Capterra reviews we read date from the YayPay years, before the rename. Quadient promotes its G2 scores on its own site, so look at the dated reviews, not only the average.
What do Quadient AR users say?
Users praise ease of use and time saved, and complain about support response and a few gaps in automation. These themes repeat across G2, Capterra, Gartner and TrustRadius.
- Ease of use. Capterra reviewers rate ease of use 4.7. Several say they can see aging, send invoices, run reports and contact customers from one screen.
- Time saved. Reviewers describe faster invoicing and collections, and a full email trail for each customer.
- Support. A Gartner review from April 2025 cites slow support and limited help when issues come up. A G2 reviewer struggled to get a responsive customer success contact.
- Setup time. Gartner reviewers say the first setup takes time, so ask Quadient for a written implementation timeline.
- Gaps. A May 2026 G2 reviewer says the system does not send payment receipts automatically. Older reviews mention emails going out on weekends and holidays, and a customer search that misses names.
What are Quadient AR’s limits?
Limits 1 to 5 come from Quadient AR’s own help center. Check each against how your team works before you sign.
- No installments on a single invoice. Payment plans take recurring fixed amounts only. The help center says one invoice cannot be split into monthly payments; that needs a support request.
- One shared AR mailbox. Outbound and inbound email run through one shared AR mailbox. Each collector cannot send from a personal mailbox, and distribution lists are not supported.
- Cash application push is limited. Automatic push of matched payments to the ERP works only for NetSuite and Sage Intacct, is off by default, and delivery attempts expire after 7 days.
- Customer-level rules cannot act on invoice contacts. Workflow events set at the customer level cannot use invoice-level contacts or actions.
- No published price or trial. Every price comes through a demo and a quote.
- No late fee feature found. We found no late fee or interest function in Quadient AR’s pages or help center, so late charges are raised in the ERP.
Who is Quadient AR a good fit for?
Quadient AR fits a mid-market or enterprise B2B company with hundreds of invoices a month, an AR team of several people and a supported ERP. It suits teams that want credit, disputes and cash application in the same tool as collections. Companies that already buy Quadient’s AP automation or customer communications products can also put AP and AR on one dashboard.
It fits less well for a small business, a team that needs prices before talking to sales, or a business that charges late fees or interest. It also fits less well if you sell on installment plans for single invoices, or if your collectors need to send from their own mailboxes.
What are the alternatives to Quadient AR?
The main alternatives are Paidnice, Versapay, HighRadius and Tesorio. Each one fits a different ERP and budget.
1. Paidnice
Best for a NetSuite, Business Central or Sage Intacct business that wants reminders, payment plans, and late fees and interest posted into the ERP as invoices.
- Entry cost: Custom from $999 a month (£749 in the UK), quoted for your setup, with an implementation specialist. On Xero and QuickBooks Online it is self-serve from $69 a month on Essentials.
- ERP: two-way NetSuite sync with custom fields and OneWorld; Business Central, Sage Intacct and other cloud ERPs through a custom implementation.
- Limitation: not listed on SuiteApp.com or AppSource, and no Built for NetSuite badge.
2. Versapay
Best for a mid-market team on NetSuite, Sage Intacct or Dynamics 365 that wants a shared customer portal and integrated B2B payments.
- Entry cost: quote only. ERP Research estimates $50,000 to $150,000+ a year, with processing fees on top.
- ERP: native connectors for NetSuite, Sage Intacct, Business Central and Dynamics 365 Finance and SCM.
- Limitation: no Xero, QuickBooks or SAP connector listed. See the Versapay review.
3. HighRadius
Best for a large enterprise on SAP or Oracle that wants credit, deductions and cash application at scale.
- Entry cost: quote only, with an outcome-based option on its pricing page. ERP Research estimates $50,000 to $150,000+ a year.
- ERP: over 50 prebuilt integrations, including SAP, Oracle, Microsoft Dynamics and NetSuite.
- Limitation: priced and built for large finance teams. See HighRadius pricing.
4. Tesorio
Best for a B2B SaaS company on NetSuite or Sage Intacct that wants collections and cash forecasting.
- Entry cost: quote only on its pricing page. Vendr reports a median of about $17,600 a year.
- ERP: NetSuite, Sage Intacct, Workday and QuickBooks; Dynamics and SAP not listed.
- Limitation: no Dynamics connector listed. See Tesorio pricing and Invoiced vs Tesorio.
What do buyers ask about Quadient AR?
Is YayPay now Quadient?
Yes. Quadient announced it had bought YayPay on July 29, 2020. It renamed the product Quadient Accounts Receivable by YayPay on November 7, 2022 and now calls it Quadient AR. Quadient describes the change as a rebrand of the same platform.
Who acquired YayPay?
Quadient, the French company known for mailing equipment and business software, bought YayPay in July 2020. It paid over €17 million in cash for about 87% of the company, with a route to full ownership.
How much does Quadient AR cost?
Quadient does not publish a price. Capterra lists a starting price of about $500 a month, priced per feature on invoice volume. Third-party estimates put implementation at $5,000 to $15,000 and year one for 10 users at $11,000 to $39,000 or more.
Does Quadient AR integrate with NetSuite?
Yes. Quadient AR has a prebuilt NetSuite integration: payments sync back to NetSuite, and notes and credit limits can upload. Automatic push of matched cash application payments works for NetSuite and Sage Intacct and is off by default.
Is Quadient AR any good?
Users rate it well: 4.4 on G2, 4.5 on Capterra, 4.2 on Gartner Peer Insights and 8.7 out of 10 on TrustRadius. Reviewers praise ease of use and time saved. The main complaints are support response, setup time and receipts that are not sent automatically.
What are the alternatives to Quadient AR?
The main alternatives are Versapay and HighRadius for mid-market and enterprise ERP teams, Tesorio for B2B SaaS on NetSuite, and Paidnice for a NetSuite, Business Central or Sage Intacct business that wants late fees and interest posted into the ERP. Paidnice’s Custom plan starts at $999 a month, quoted for your setup.
Where the figures come from
- Naming and acquisition: Quadient blog "YayPay is now Quadient AR" and Quadient’s July 2020 acquisition press release (quadient.com, cited in plain text).
- Product, integrations and limits: Quadient AR product page, integrations page and help center (quadient.com, cited in plain text).
- Price signals: Capterra listing, ERP Research Quadient AR pricing page, PricingNow (Mar 2026) and itqlick (Feb 2026), all third-party.
- Ratings: G2, Capterra, Gartner Peer Insights and TrustRadius. The G2, Gartner and TrustRadius scores are search snippets.
- Alternatives: each vendor’s own product, integration and pricing pages; ERP Research and Vendr for quote-only price estimates.
No vendor paid to appear on this page.
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Sources
6 sources, checked by Julie Turnbridge on October 27, 2026
- G2 g2.com/products/quadient-accounts-receivable-by-yaypay/re...
- Capterra capterra.com/p/213360/YayPay/reviews
- Gartner Peer Insights gartner.com/reviews/product/quadient-ar-automation
- TrustRadius trustradius.com/products/quadient-accounts-receivable
- pricing page highradius.com/pricing
- pricing page tesorio.com/pricing
