ezyCollect is worth it for an Australian or New Zealand trade business with hundreds of active debtors, a credit team, and an ERP such as MYOB, Pronto Xi or SAP Business One. Its entry plan was last published at A$275 a month on annual billing with a setup fee from A$900. ezyCollect now hides its prices, so you must request a quote.
It is hard to justify for a small business on Xero with few late invoices. The first year on the entry plan was about A$4,200 before SMS, letters and the payment gateway, and the product charges no late fee or interest.
In short
- Price: last published at A$275, A$950 and A$2,350 a month on annual billing, set by active debtors. Prices are now hidden and must be requested.
- Rating: 4.94 from 35 reviews on the Xero App Store, 4.7 from 25 on G2 and 4.9 from 12 on Capterra.
- Trial: 14 days free once you connect your accounting software, with no card.
- Main limits: annual plans have no refund on early cancel, SMS, mail and fax cost extra, and there is no late fee or interest.
- Alternative: Paidnice from A$99 a month, priced by invoice volume.
Is ezyCollect worth it? The short verdict
ezyCollect is a mature Australian tool. It started in 2014, Sidetrade bought it in October 2025, and it connects to more Australian ERPs than most tools in this category. Its users rate it highly, although the review counts are small.
The question is fit. The table shows when the price makes sense and when it does not.
| ezyCollect is worth it if | ezyCollect is harder to justify if |
|---|---|
| You run MYOB, Pronto Xi, SAP Business One, Attaché or another Australian ERP | You run Xero with a small debtor book and few late invoices |
| You want Experian credit scores next to your chasing | You want a late fee or interest charged on overdue invoices |
| You want demand letters and a collection agency referral in the same tool | You want to read a price on a website before you book a call |
| Your customers are Australian or New Zealand businesses | Most of your customers trade outside Australia and New Zealand |
What does ezyCollect cost?
ezyCollect sets the plan by the number of active debtors in your accounting software and the number of staff who need access. The figures below are the last-published price list, still readable on an unofficial copy of ezyCollect’s pricing page.
| Plan | Monthly (annual billing) | Active debtors | Users | Workflows | Setup |
|---|---|---|---|---|---|
| ezyStart | A$275 | 200 | 3 | 1 | From A$900 |
| ezyGrow | A$950 | 500 | 5 | 3 | From A$3,900 |
| ezyScale | A$2,350 | 1,500 | 10 | 5 | From A$3,900 |
| ezyUltimate | Quote | 3,000 | 20 | 10 | Quote |
The extras are billed on top of the plan.
| Extra | Cost |
|---|---|
| SMS packs | A$18 a month for 100 SMS, A$33 a month for 300 SMS |
| Postal letters (Australia) | From A$2.50 for a small letter |
| Payment gateway | 1.75% plus A$0.30 a card payment, plus A$90 plus GST a month |
| Demand letter | A$49 plus GST, from the partner debt collection agency |
| Debt collection referral | Commission from 25% of the amount collected |
Source: ezyCollect pricing page, help centre and SimplyPaid page. These prices are last published; ezyCollect now hides its prices, so request a quote. One Xero App Store reviewer reports a quote well above the advertised price, so get your quote in writing.
What do you get for the money?
Every plan chases at customer level. The higher plans add debtors, users and workflows.
- One reminder per customer. ezyCollect consolidates all overdue invoices for a customer into one follow-up. Email is included in the subscription.
- Credit Insights. Credit scores and risk groups from Experian’s commercial credit registry for Australian and New Zealand businesses, blended with your own ledger data. Credit Insights is a paid add-on.
- Payments. The SimplyPaid gateway takes card and bank payments, and you can surcharge or absorb the card fees.
- Payment plans. A paid add-on, set up at the invoice or customer level with a direct debit authority.
- Escalation. Demand letters and a referral to a partner debt collection agency, both run by a third party with its own fees.
- Integrations. Xero, MYOB AccountRight, Exo and Essentials, Acumatica, NetSuite, Microsoft Dynamics 365, Sage 300, Sage Intacct, SAP Business One, Pronto Xi, Attaché, JCurve, ABM and Wiise, plus a CSV route for a custom ERP.
- Training. Training is included, and new team members are trained free.
ezyCollect also sells an AI email template generator as a paid add-on. Its Aimie collections AI and its Business Intelligence product are in early access, so they are not part of what you buy today.
What do ezyCollect’s users say?
ezyCollect’s ratings are high on all three sites that publish them. The review counts are small, so read each score with its count.
| Site | Rating | Reviews |
|---|---|---|
| Xero App Store (Australia) | 4.94 | 35 |
| G2 | 4.7 | 25 |
| Capterra | 4.9 | 12 |
On the Xero App Store, 97% of the reviews give five stars. G2 users report a time to implement of less than one month.
What are ezyCollect’s limits?
ezyCollect’s own pages state these limits. Check each one against how you chase before you buy.
- No published price. The pricing page lists no figures. You must request a quote, and the plan depends on your active debtors and staff (ezyCollect pricing page).
- An annual plan locks you in. There is no refund if you cancel an annual plan before the term ends, and you cannot move to a monthly plan until the term expires. Setup fees are non-refundable (ezyCollect pricing FAQ).
- SMS, mail and fax cost extra. Only email is in the subscription. Unused SMS packs do not carry over to the next month (ezyCollect help centre).
- Customers can drop out of the workflow. Customers outside the workflow window do not receive automated follow-ups (ezyCollect help centre).
- Credit Insights covers Australia and New Zealand. The help centre says it applies only to Australian and New Zealand business entities. US scores are a separate Creditsafe product (ezyCollect help centre).
- No late fee or interest. ezyCollect says late payment penalties are in beta, so you cannot charge a late fee or interest from the product today (ezyCollect blog).
- No public API. The help centre documents a payment webhook only, and we found no public API documentation (ezyCollect help centre).
Is ezyCollect worth it for a small business?
For a small business with an Australian ERP and a steady flow of trade accounts, it can be. ezyStart covered 200 active debtors for A$275 a month on the last-published list, and no Xero-first tool connects to Pronto Xi or Attaché.
For a small business on Xero with few late invoices, usually not. ezyStart at A$275 a month is A$3,300 a year, and the setup fee from A$900 takes the first year to about A$4,200 before SMS, letters and the A$90 monthly gateway fee. Start with Xero’s built-in invoice reminders, and move to a paid tool when chasing takes real time each week.
What are the alternatives to ezyCollect?
These tools suit a business that finds ezyCollect’s price, annual term or lack of late fees a poor fit.
1. Paidnice
Best for an Australian or New Zealand business on Xero or QuickBooks Online that wants a late fee or interest policy for each customer group, priced by invoice volume.
Entry cost: A$99 a month excluding GST on Essentials for up to 150 invoices a month (NZ$109, £49 or $69). Pro starts at £74 / $99 a month with unlimited users. No contract.
Rated: 5.0 from 83 reviews on the Xero App Store.
Limitation: below the Custom plan it connects only to Xero and QuickBooks Online, and it does not support desktop ledgers such as Sage 50.
2. Chaser
Best for a business that wants email, SMS, letters and automated calls in one tool, with Creditsafe credit checks.
Entry cost: A$399 a month on Compact for revenue under A$8m, with 4 users and 4 workflows.
Rated: 4.98 from 374 reviews on the Xero App Store.
3. CreditorWatch Collect
Best for an Australian team that wants overdue accounts called by a person.
Entry cost: last reported at A$89 a month by debtor count. CreditorWatch Collect now hides its prices, so request a quote. Call Assist starts at A$195 a month with 20 calls included.
Rated: 4.9 from 91 reviews on the Xero App Store.
For a full comparison, see the best ezyCollect alternatives and Paidnice vs ezyCollect.
Common questions
Is ezyCollect worth it?
ezyCollect is worth it for an Australian or New Zealand trade business with hundreds of active debtors, a credit team and an ERP such as MYOB or Pronto Xi. Its entry plan was last published at A$275 a month on annual billing with a setup fee from A$900, and current prices must be requested. It is harder to justify for a small Xero business with few late invoices.
How much does ezyCollect cost?
ezyCollect last published ezyStart at A$275, ezyGrow at A$950 and ezyScale at A$2,350 a month on annual billing, with setup from A$900. ezyCollect now hides its prices, so request a quote. SMS, mail, fax, demand letters and the A$90 monthly payment gateway fee cost extra.
Does ezyCollect have a free trial?
Yes. ezyCollect offers a 14-day free trial when you connect it to your cloud accounting software, with no card. You pay only if you go ahead after the trial.
What are the downsides of ezyCollect?
ezyCollect’s own pages list these limits: no published price, no refund on an annual plan cancelled early, SMS, mail and fax at extra cost, and Credit Insights only for Australian and New Zealand businesses. Late payment penalties are in beta, so the product charges no late fee or interest today.
How is ezyCollect rated?
ezyCollect has 4.94 from 35 reviews on the Australian Xero App Store, 4.7 from 25 reviews on G2 and 4.9 from 12 reviews on Capterra.
What is a cheaper alternative to ezyCollect?
Paidnice costs A$99 a month excluding GST for up to 150 invoices a month, priced by invoice volume, with no contract. Chaser starts at A$399 a month for revenue under A$8m. CreditorWatch Collect was last reported from A$89 a month and now quotes on request.
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